Privacy Policy

DegreeLabs Consultancy Services Pvt. Ltd. (“DegreeLabs”, “we”, “our”, or “us”) is committed to protecting the privacy of students, parents, guardians, institutional representatives, mentors, website visitors, and other individuals who interact with our website, forms, programs, events, and services.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website, submit an enquiry, apply for a program, register for an event, make a payment, or otherwise engage with DegreeLabs.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

DegreeLabs Consultancy Services Pvt. Ltd. operates student capability development, global exposure, mentorship, and industry-linked learning pathways, including but not limited to Discover, Immersion, Grow, workshops, orientations, webinars, and related services.

2. Scope of this Policy

This Privacy Policy applies to:

• visitors to the DegreeLabs website

• students and applicants

• parents or guardians submitting information on behalf of students

• institutional and university representatives

• mentors, speakers, and partners

• users who contact us through forms, email, WhatsApp, or other channels linked from our website

3. Information We Collect

We may collect the following categories of information:

A. Personal Information

• full name

• email address

• phone number

• city, state, and country

• institution, school, college, or university name

• course, degree, year of study, or academic background

• LinkedIn profile or other professional profile links

• parent or guardian contact details where relevant

B. Application and Program Information

• statements of interest

• responses submitted through forms

• academic and professional details

• resumes, portfolios, essays, or supporting documents

• preferences relating to programs, locations, and learning interests

• participation records, attendance, and engagement data

C. Payment and Transaction Information

If you make a payment, your transaction may be processed through a third-party payment gateway or payment service provider, such as Razorpay. We may receive limited transaction information such as:

• payer name

• payment status

• transaction reference

• amount paid

• date and time of payment

We do not intentionally store full card numbers, CVV data, UPI PINs, or similar payment credentials on our own systems.

D. Technical and Usage Information

When you browse our website, we may collect:

• IP address

• browser type

• device type

• operating system

• pages visited

• referral source

• session and interaction data

• cookies and analytics data

E. Communication Data

If you contact us through forms, email, phone, WhatsApp, webinars, meetings, or other channels, we may retain records of those communications for support, administration, quality, and compliance purposes.

4. Sensitive Personal Data

We request that users do not submit unnecessary sensitive personal information through the website unless specifically required for a lawful and legitimate program-related purpose.

Where any information qualifies as sensitive or requires heightened protection under applicable law, DegreeLabs will process it only as necessary and with appropriate safeguards. The 2011 SPDI Rules specifically define categories such as passwords, financial information, health condition, sexual orientation, medical records, and biometric information as sensitive personal data.

5. How We Use Information

We may use your information to:

• respond to enquiries and provide program information

• process applications, registrations, and expressions of interest

• evaluate eligibility and manage admissions or shortlisting

• coordinate orientations, mentorship, webinars, and events

• manage student participation and program delivery

• facilitate travel-related or partner-related coordination where relevant

• process or reconcile payments

• send administrative communications, reminders, confirmations, and updates

• improve our website, services, and user experience

• maintain records and internal reporting

• prevent fraud, abuse, unauthorized access, or misuse

• comply with legal, regulatory, contractual, or reporting requirements

Under the DPDP Act, processing of digital personal data must be for a lawful purpose, and individuals are entitled to notice about the data being processed and the purpose of processing.

6. Legal Basis and Consent

Where required, we process personal data on the basis of consent, voluntary submission, legitimate program administration, contractual necessity, legal compliance, or other lawful grounds available under applicable Indian law.

If a student is a minor and a program or form requires parental or guardian involvement, the relevant consent or authorization must be provided by the parent or lawful guardian. The DPDP Act contains specific obligations regarding processing personal data of children.

7. Sharing of Information

We do not sell personal data.

We may share personal data only to the extent necessary with:

• partner universities, institutions, or academic collaborators

• mentors, speakers, facilitators, or assessors

• payment processors and payment gateway providers

• technology, hosting, analytics, communications, or operational service providers

• visa, travel, logistics, accommodation, or event partners where relevant to a specific program

• auditors, advisors, insurers, or professional service firms where reasonably required

• regulators, law enforcement agencies, courts, or government authorities where required by law

Any such sharing will be limited to a lawful business purpose or legal requirement.

8. Cross-Border Context

Some DegreeLabs programs involve international institutions, global mentors, or cross-border program coordination. In such cases, limited personal data may need to be shared with relevant overseas academic or operational partners strictly for legitimate program administration and participation purposes.

9. Cookies, Analytics, and Tracking

We may use cookies, pixels, and analytics tools to understand website traffic, improve performance, and measure the effectiveness of campaigns and pages.

Cookies may help us:

• remember user preferences

• improve page performance

• understand visitor behavior

• measure campaign effectiveness

You may manage cookies through your browser settings, though some website features may function less effectively if cookies are disabled.

10. Data Retention

We retain personal data only for as long as reasonably necessary for:

• enquiry handling

• admissions and application processing

• program administration

• financial and accounting records

• legal or compliance purposes

• dispute resolution

• record keeping and internal reporting

Retention periods may vary by category of data and legal obligation.

11. Data Security

DegreeLabs uses reasonable administrative, organizational, and technical safeguards to protect information against unauthorized access, disclosure, alteration, misuse, and loss.

Section 43A of the IT Act and the SPDI Rules require body corporates handling sensitive information to maintain reasonable security practices and procedures.

However, no website, server, email system, or online transmission is completely secure, and we cannot guarantee absolute security.

12. Your Rights

Subject to applicable law, you may have the right to:

• request a summary of personal data processed by us

• request correction or updating of inaccurate or incomplete information

• request deletion of personal data where legally permissible

• withdraw consent in circumstances where processing is consent-based

• seek information on how to raise a grievance

The DPDP Act provides for notice, access to certain information, correction/erasure, grievance redressal, and the ability to nominate another person in certain circumstances.

13. Grievance Redressal

If you have questions, concerns, or complaints regarding privacy or personal data, you may contact us using the details below. We will make reasonable efforts to review and address grievances in a timely manner.

14. Third-Party Links

Our website may contain links to partner institutions, external websites, payment providers, social media platforms, or third-party resources. We are not responsible for the privacy, content, or security practices of those third-party services.

15. Children and Guardian Information

Where programs involve school students or participants below the age of majority, parents, guardians, or institutions may submit information on the student’s behalf. By doing so, they represent that they are authorized to provide such information.

16. Changes to this Policy

We may revise this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last Updated” date.

17. Contact Details

DegreeLabs Consultancy Services Pvt. Ltd.
Email: info@degreelabs.com
Website: degreelabs.com